We have limited direct access to the practice to protect patients and staff. Some of our services have been suspended due to the coronavirus and we are following guidelines as set by the British Medical Association (BMA).
All our appointments are now telephone consultations and our online services has been suspended for appointments. Please do not attend the practice unless you have been advised to do so. At times our Phone lines can be busy so we please ask that if it is not urgent please can you call back after 3pm. We will answer your call as soon as possible.
Why does the receptionist need to ask what's wrong with me?
Our reception staff are important members of the practice team, and it has been agreed they should ask patients 'why the need to be seen.'
we have trained our reception staff to ask certain questions to help us make sure you receive:
* the most appropriate medical care,
* from the most appropriate health professional,
* at the most appropriate time.
Reception staff, like all members of our team, are bound by patient confidentiality.
Online appointments: Our online appointments are currently suspended. Should you require an appointment please call Wibsey Medical Practice on 01274 677457.
There is also a downloadable app available for all Android and iPhone user. Simply search for ‘systmonline’ in your app store to download it, free of charge. Systmonline allows to book appointments and order prescriptions.